**Time to manually receive & process calls takes an average of 7 minutes based off Andgo customer baseline data
**Time receive & process calls with Andgo Quick Dial takes an average of 1 minutes based off Andgo historical metrics
IVR Absence Reporting
Let automation take care of your shift call-offs and sick calls.
Employee Reports Absent
Employees call a toll-free number to self-select the category/reason for their call
WFM System Updates
The schedule is updated in real-time, reflecting the absence and the appropriate pay code
Notify Stakeholders of Absence
An email notification is sent to management notifying them of the employee absences & requests
Review Absence
Schedulers determine if they need to fill the open shift
Why Andgo for Automating Absence Management?
Andgo simplifies employee shift call-offs by providing a streamlined and efficient process for employees to report their absence via phone line.
Instead of navigating through multiple steps or relying on direct contact with supervisors, employees can quickly dial into the IVR phone line, follow prompts specific to their absence reason, and submit their call-off details promptly.
“Great team, great support and innovative solutions for workforce scheduling. Their product has enabled incredible efficiencies and cost savings as a result.”
Jason Jaswal
Regional Director, Medical Affairs, Northern Health Authority
“Automation of manual tasks made easy! Andgo is very focused on their customer. They will do everything they can to ensure the customer is satisfied, at the same time being very cognizant of what is achievable within budget and timelines.”
Heather Runn
Regional Director, HRIS & Staffing Services, Northern Health Authority