Expansions for the Saskatchewan Health Authority

Building off their earlier expansion of Andgo services and in response to the COVID-19 pandemic, the Saskatchewan Health Authority (SHA) was looking to expand the new provincial response site to include filling open shifts related to COVID-19. The pandemic hit in the middle of shifting from a regional technology system to a system that encompasses the entire province. In the weeks since COVID reached the province, Andgo has been working on expansions for the Saskatchewan Health Authority to enable their entire workforce and users to access unfilled shifts and schedule information related to COVID-19.

Expansions for the Saskatchewan Health Authority

The SHA requires a single site to manage and find placements for all COVID-19 related shifts for their entire workforce. This expansion includes providing online schedules related to COVID-19, and enabling all users to bid on open shifts online. This site is a response to COVID-19 shifts that need to be filled after the regions have attempted to fill them. They also need to accommodate filling shifts for physicians and volunteers.  

Increase in Users

The SHA has increased its users of Andgo’s software from 15,000 to 90,000 in a matter of weeks. The original scheduling database did not include physicians prior to this pandemic. It was discovered early on that this had to change, and Physicians had to be included in the process. A newer development is volunteers. Volunteers are needed due to the higher demand for health care workers due to COVID-19. Overall, Physicians and volunteers were added to the pool of provincial healthcare workers so they can mobilize their workforce to tackle the new high and in-demand needs to help in managing COVID-19.

Adding all physicians, volunteers, and the entire province-wide workforce increases the active users on the site to 90,000 in a given moment. This is a huge increase from the 15,000 users prior to COVID-19.

Visibility of open COVID-19 shifts

The SHA needs COVID related open shifts to be visible to their entire workforce. It’s important for all registered SHA users to be able to view and select all COVID related open shifts online. This new update will allow Scheduling Staff to upload the open shifts every five minutes for users to view and select. This enables them to stay on top of possible shortages due to the COVID-19 pandemic.

Viewing schedules for COVID-19 shifts

Another update to the system is enabling all users to see their schedules for COVID-19 related shifts. Schedules are often changing from day to day in the healthcare industry, especially during this pandemic. All users registered with the SHA, including, physicians and volunteers, will be able to view their up-to-date COVID-19 shifts online.


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Check out our COVID updates for information on how we can help you throughout this time.

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How Broadcast helps Healthcare Professionals stay informed during COVID-19

The COVID-19 pandemic is forcing organizations on the frontlines to adapt to new challenges. One of these challenges is how they communicate with employees. Clear communication is crucial to ensure employees are receiving up-to-date information, especially in the healthcare sector. This is where we can help. Our Broadcast module helps Healthcare professionals stay informed of COVID-19 updates. It allows Health Regions to communicate information across their workforce all at once, keeping employees informed with the latest news. 

The Problem

The Saskatchewan Health Authority (SHA) is merging each of the former regions into a single technology ecosystem. This has been a massive undertaking, and as of March, it is nearing completion. However, due to COVID-19,  SHA needed a way to easily and quickly communicate to all of its employees while this project is still under development.

This is where Andgo comes in.

The former Saskatoon Health Region is currently set up with the Broadcast module. The problem is this only covers approximately a third of the SHA workforce, and it does not include the capability to notify physicians. In other words, our team had to work fast to expand the Broadcast module to include the entire SHA workforce.

The Solution

This past week we tripled the capacity of the Broadcast module for SHA. It now provides coverage across the entire province. Additionally, we expanded the Broadcast module to notify physicians. The result is that all SHA healthcare professionals are being notified instantly of any updates and changes regarding COVID-19 via text message, email, and phone. 

For more information, visit Andgo’s COVID updates page.

How Broadcast helps Healthcare Professionals

Broadcast allows our customers to easily and efficiently communicate important information to all of their employees at once via text, email, and phone. This keeps employees up-to-date with the latest news and changes as they happen. Clear communication with employees about COVID-19 updates helps eliminate uncertainty and keeps healthcare professionals informed. Above all, the Broadcast module allows Healthcare organizations to focus on fighting COVID-19 and trust that their employees are staying informed.

The Broadcast module can work well for any large organization. All we need is lists of employees based on departments, teams, locations, etc., and we can set up mass messaging. Contact us to see how Broadcast can help your organization.


We’re here to help

Check out our COVID updates for information on how we can help you throughout this time.

Follow us on Twitter for more updates.