Broadcast helps the SHA mobilize a team to go North

Saskatchewan recently saw a spike in COVID-19 cases in a northern community. It was imperative to mobilize a team of healthcare professionals as quickly as possible to assist the Northern Inter-Tribal Health Authority in managing the outbreak. The Saskatchewan Health Authority (SHA) needed to get support to the north immediately, so they turned to Broadcast for help. 

Andgo’s Broadcast module allows mass one-way communication to be sent to a configurable group of employees via text message, email, or phone. The SHA was able to send a Broadcast to its users in search of volunteers to help the northern community. It only took one day for more than 100 individuals to answer the call and volunteer to travel north to assist in fighting the outbreak. The fast response to the Broadcast is a great example of Saskatchewan residents coming together as a community to combat COVID-19. 

We love seeing our systems being put to work and creating positive change. We’re just a small piece of the equation in the fight against COVID-19, and we couldn’t be more proud. This is why we started Andgo. We work hard to provide Healthcare industries with communication tools they need to keep their staff informed.

Read more about how SHA is increasing its support in the Northwest to contain COVID-19 here.

How Broadcast Helps

Clear communication with employees during this trying time helps eliminate uncertainty. Broadcast allows employers to control the messaging across all regions and workforces. It’s important to keep employees up-to-date with the latest news, especially in a situation where the status is changing every hour. Broadcast helps organizations by providing them with a way to community important information to a large number of employees at once.

We’re here to help

Check out our COVID updates for information on how we can help your organization throughout this time.

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Expansions for the Saskatchewan Health Authority

Building off their earlier expansion of Andgo services and in response to the COVID-19 pandemic, the Saskatchewan Health Authority (SHA) was looking to expand the new provincial response site to include filling open shifts related to COVID-19. The pandemic hit in the middle of shifting from a regional technology system to a system that encompasses the entire province. In the weeks since COVID reached the province, Andgo has been working on expansions for the Saskatchewan Health Authority to enable their entire workforce and users to access unfilled shifts and schedule information related to COVID-19.

Expansions for the Saskatchewan Health Authority

The SHA requires a single site to manage and find placements for all COVID-19 related shifts for their entire workforce. This expansion includes providing online schedules related to COVID-19, and enabling all users to bid on open shifts online. This site is a response to COVID-19 shifts that need to be filled after the regions have attempted to fill them. They also need to accommodate filling shifts for physicians and volunteers.  

Increase in Users

The SHA has increased its users of Andgo’s software from 15,000 to 90,000 in a matter of weeks. The original scheduling database did not include physicians prior to this pandemic. It was discovered early on that this had to change, and Physicians had to be included in the process. A newer development is volunteers. Volunteers are needed due to the higher demand for health care workers due to COVID-19. Overall, Physicians and volunteers were added to the pool of provincial healthcare workers so they can mobilize their workforce to tackle the new high and in-demand needs to help in managing COVID-19.

Adding all physicians, volunteers, and the entire province-wide workforce increases the active users on the site to 90,000 in a given moment. This is a huge increase from the 15,000 users prior to COVID-19.

Visibility of open COVID-19 shifts

The SHA needs COVID related open shifts to be visible to their entire workforce. It’s important for all registered SHA users to be able to view and select all COVID related open shifts online. This new update will allow Scheduling Staff to upload the open shifts every five minutes for users to view and select. This enables them to stay on top of possible shortages due to the COVID-19 pandemic.

Viewing schedules for COVID-19 shifts

Another update to the system is enabling all users to see their schedules for COVID-19 related shifts. Schedules are often changing from day to day in the healthcare industry, especially during this pandemic. All users registered with the SHA, including, physicians and volunteers, will be able to view their up-to-date COVID-19 shifts online.


We’re here to help

Check out our COVID updates for information on how we can help you throughout this time.

Follow us on Twitter for more updates.