What back to school means for shift workers

It’s that time of year again. The weather is cooling off, the leaves are starting to change, and our little ones are returning to the schoolyard. The major difference this year? COVID-19. For many the return to school is often anticipated and exciting, however this year there’s an air of unease. Return to school protocols are constantly evolving with the changing landscape of regional COVID-19 cases, and parents are left wondering what it means for them and their families.

For many workers, especially shift workers, there’s an unease about what the protocols are for working with sick children. According to the Center for Disease Control and Prevention (CDC), while the positive cases of children have remained low, they are not exempt from contracting COVID-19. Schools, therefore, needed to consider this when creating safety regulations. Many schools have enforced strict policies requiring students to remain at home for 14 days (and until their symptoms have disappeared) if they show any signs of COVID-19

So, what does this mean for parents?

Some employers and workplaces are fortunate enough to enable their employees to work remotely. However, that isn’t the case for everyone. Hospitals and other shift-work employers need to ensure they are properly staffed to serve their patients and customers. These organizations can’t function without employees physically in the workplace. Employers need to adopt strategies to keep their employees informed and their shifts filled.

With the strict ‘stay home’ regulations in place at schools, there is a greater risk of an increased number of employees calling in sick or taking personal days to look after their children. Employers need to have an efficient system in place to fill those shifts. 

What happens if an employee or their child test positive for COVID-19? 

The CDC encourages employers to implement contact tracing to help prevent the spread of the disease. This is another issue employers must prepare for. They need to have smart systems in place to properly trace employee contacts as well as notify their employees of potential infection rates.

In order to ensure a safe and healthy workforce, employers need to adopt strategies and methods to communicate with their staff and fill required shifts. Keeping staff up-to-date on COVID-specific issues and contact tracing information is important. This will help to assure employees and let them know their employer values their safety. In order to keep production running smoothly, and patients properly cared for, shifts need to be filled with healthy employees. 

While returning to school is a little more complicated this year, there are solutions employers can put in place to keep their workforce strong and healthy. Adopting strategies for contact tracing and effective communications with employees are two ways employers can maintain support, safety, and productivity in the workplace.

 


How Andgo can help

Our smart absence management software was designed for complex scheduling environments. Broadcast allows customers to easily communicate one-time alerts, bulletins, and/or instructions to employees.  This keeps employees up-to-date on what’s happening in the workplace. Smart Call automates the communication of available immediate need shifts to eligible employees, streamlining the shift-filling process. Quick Dial is an Interactive Voice Response (IVR) system that optimizes the way scheduling departments receive, direct, and process incoming phone calls.

Read more about how Andgo’s absence management solutions can help your organization during COVID.

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Want to see how Andgo can help your organization? Contact us for more information.

Broadcast helps the SHA mobilize a team to go North

Saskatchewan recently saw a spike in COVID-19 cases in a northern community. It was imperative to mobilize a team of healthcare professionals as quickly as possible to assist the Northern Inter-Tribal Health Authority in managing the outbreak. The Saskatchewan Health Authority (SHA) needed to get support to the north immediately, so they turned to Broadcast for help. 

Andgo’s Broadcast module allows mass one-way communication to be sent to a configurable group of employees via text message, email, or phone. The SHA was able to send a Broadcast to its users in search of volunteers to help the northern community. It only took one day for more than 100 individuals to answer the call and volunteer to travel north to assist in fighting the outbreak. The fast response to the Broadcast is a great example of Saskatchewan residents coming together as a community to combat COVID-19. 

We love seeing our systems being put to work and creating positive change. We’re just a small piece of the equation in the fight against COVID-19, and we couldn’t be more proud. This is why we started Andgo. We work hard to provide Healthcare industries with communication tools they need to keep their staff informed.

Read more about how SHA is increasing its support in the Northwest to contain COVID-19 here.

How Broadcast Helps

Clear communication with employees during this trying time helps eliminate uncertainty. Broadcast allows employers to control the messaging across all regions and workforces. It’s important to keep employees up-to-date with the latest news, especially in a situation where the status is changing every hour. Broadcast helps organizations by providing them with a way to community important information to a large number of employees at once.

We’re here to help

Check out our COVID updates for information on how we can help your organization throughout this time.

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How Broadcast helps Healthcare Professionals stay informed during COVID-19

The COVID-19 pandemic is forcing organizations on the frontlines to adapt to new challenges. One of these challenges is how they communicate with employees. Clear communication is crucial to ensure employees are receiving up-to-date information, especially in the healthcare sector. This is where we can help. Our Broadcast module helps Healthcare professionals stay informed of COVID-19 updates. It allows Health Regions to communicate information across their workforce all at once, keeping employees informed with the latest news. 

The Problem

The Saskatchewan Health Authority (SHA) is merging each of the former regions into a single technology ecosystem. This has been a massive undertaking, and as of March, it is nearing completion. However, due to COVID-19,  SHA needed a way to easily and quickly communicate to all of its employees while this project is still under development.

This is where Andgo comes in.

The former Saskatoon Health Region is currently set up with the Broadcast module. The problem is this only covers approximately a third of the SHA workforce, and it does not include the capability to notify physicians. In other words, our team had to work fast to expand the Broadcast module to include the entire SHA workforce.

The Solution

This past week we tripled the capacity of the Broadcast module for SHA. It now provides coverage across the entire province. Additionally, we expanded the Broadcast module to notify physicians. The result is that all SHA healthcare professionals are being notified instantly of any updates and changes regarding COVID-19 via text message, email, and phone. 

For more information, visit Andgo’s COVID updates page.

How Broadcast helps Healthcare Professionals

Broadcast allows our customers to easily and efficiently communicate important information to all of their employees at once via text, email, and phone. This keeps employees up-to-date with the latest news and changes as they happen. Clear communication with employees about COVID-19 updates helps eliminate uncertainty and keeps healthcare professionals informed. Above all, the Broadcast module allows Healthcare organizations to focus on fighting COVID-19 and trust that their employees are staying informed.

The Broadcast module can work well for any large organization. All we need is lists of employees based on departments, teams, locations, etc., and we can set up mass messaging. Contact us to see how Broadcast can help your organization.


We’re here to help

Check out our COVID updates for information on how we can help you throughout this time.

Follow us on Twitter for more updates.