Filter by Category

What is IVR?

Interactive Voice Response (IVR) is an automated phone system. It can be customized to meet individual organizational needs. It is a technology that helps guide employees through an interactive menu to ensure they are reaching the department they need. The messages are pre-recorded and prompt employees to use their touch-tone keypad or speak up so […]

Andgo is excited to participate in the CTA bicoastal program

Andgo is proud and excited to participate in an amazing global initiative. The Canadian Technology Accelerator (CTA) bi-coastal program is dedicated to the development of high-potential digital health companies. The program has also partnered with industry-leading organizations at the forefront of digital health innovation. Read the full press release here. Our team is thrilled to […]

What is data residency and why is it important?

Have you ever wondered about “the cloud’ and what it means to keep your data secure on the cloud? Different countries and regions have different regulations around data security, one major part is data residency. Ensuring your data stays securely stored in your local environment is very important when handling sensitive employee data. Andgo takes […]

What back to school means for shift workers

It’s that time of year again. The weather is cooling off, the leaves are starting to change, and our little ones are returning to the schoolyard. The major difference this year? COVID-19. For many the return to school is often anticipated and exciting, however this year there’s an air of unease. Return to school protocols […]

Feature Update: Partial Shifts & Calendar

Partial Shifts Andgo is excited to announce the release of a new Partial Shifts feature as part of its Smart Call and Prebooking modules. Currently, employees are only notified of and able to bid on full shifts through these modules. With the introduction of our Partial Shifts feature, customers will be able to optionally allow […]